Terms of Service
Good Bones K9 Training
Terms and Conditions
Effective Date: June 25, 2026
Last Updated: June 25, 2026
Section 1 – General Terms of Service
Welcome to Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). These Terms and Conditions govern your access to and use of our website, products, services, training programs, consultations, boarding services, educational content, and communications.
By accessing our website, scheduling services, purchasing a program, signing a service agreement, or otherwise engaging with Good Bones K9 Training, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions. If you do not agree to these Terms, you should not use our website or services.
1.1 Our Mission
Good Bones K9 Training is committed to providing professional, ethical, and results-oriented dog training using modern, science-based training methods tailored to the individual needs of each dog and owner.
While we strive to help every client achieve exceptional results, successful training requires consistent participation, reinforcement, and commitment from the owner.
1.2 Scope of Services
Depending on availability, Good Bones K9 Training may provide services including, but not limited to:
Private in-home dog training
Board and Train programs
Puppy training
Basic obedience
Advanced obedience
Off-leash training
Behavior modification
Aggression rehabilitation
Reactivity training
Therapy and service dog foundation training (when offered)
Virtual consultations
Follow-up coaching
Educational resources
Boarding (where applicable)
Service offerings, pricing, schedules, and availability may change without prior notice.
1.3 Eligibility
By purchasing services, you represent that:
You are at least 18 years of age or have legal authority to enter into this agreement.
You are the legal owner or authorized caretaker of the dog(s) receiving services.
The information you provide is accurate and complete.
You have disclosed any known aggression, bite history, behavioral concerns, or medical conditions that may affect training or safety.
Failure to disclose significant behavioral or medical information may result in suspension or termination of services without refund where permitted under these Terms.
1.4 No Veterinary or Medical Services
Good Bones K9 Training is not a veterinary clinic.
Our trainers do not diagnose illnesses, prescribe medications, or provide veterinary medical advice.
Clients remain solely responsible for obtaining veterinary care for their dog before, during, and after training whenever appropriate.
1.5 Individual Results
Every dog learns differently.
Training results depend on numerous factors including, but not limited to:
Consistency of owner participation
Daily reinforcement
Dog temperament
Age
Health
Genetics
Previous learning history
Environmental influences
Because these variables are outside our control, specific behavioral outcomes or timelines cannot be guaranteed.
Any examples, testimonials, videos, demonstrations, or prior client results should not be interpreted as guarantees that another dog will achieve identical results.
1.6 Client Responsibilities
Clients agree to:
Follow trainer instructions.
Practice assigned homework between sessions.
Attend scheduled appointments on time.
Maintain honest communication regarding their dog's behavior.
Provide safe working conditions for trainers.
Notify us of changes in health or behavior.
Use recommended equipment appropriately.
Continue reinforcing training after program completion.
Training is a collaborative process. Long-term success depends heavily upon owner participation after formal training has concluded.
1.7 Safety
The safety of clients, trainers, dogs, and the public is our highest priority.
Good Bones K9 Training reserves the right to modify training methods, locations, equipment, or program recommendations whenever necessary to promote safety.
If a trainer believes conditions are unsafe, training may be postponed, relocated, modified, or terminated.
Examples include:
Dangerous weather
Unsafe property conditions
Aggressive human behavior
Undisclosed dog aggression
Medical emergencies
Equipment failures
Unsafe handling practices
1.8 Right to Refuse or Discontinue Service
Good Bones K9 Training reserves the right to refuse, suspend, or discontinue services if, in our professional judgment:
A dog presents an unreasonable safety risk.
A client behaves abusively toward staff.
Fraudulent information is provided.
Policies are repeatedly violated.
Payments become delinquent.
Requested training methods conflict with our ethical standards.
Continued services are not in the best interest of the dog, client, trainer, or public safety.
Where appropriate, we may recommend alternative resources or specialists.
1.9 Website Use
By using our website, you agree not to:
Attempt unauthorized access to our systems.
Interfere with website functionality.
Copy or reproduce copyrighted content without permission.
Upload malicious software or code.
Misrepresent your identity.
Use the website for unlawful purposes.
We reserve the right to restrict or terminate website access for violations of these Terms.
1.10 Intellectual Property
Unless otherwise noted, all content on this website—including but not limited to text, graphics, logos, photographs, videos, course materials, training methods, branding, designs, downloadable resources, and other intellectual property—is owned by or licensed to Good Bones K9 Training and is protected by applicable copyright, trademark, and intellectual property laws.
No portion of our materials may be copied, reproduced, distributed, sold, modified, published, or used for commercial purposes without our prior written permission.
1.11 Electronic Communications
By contacting Good Bones K9 Training through our website, phone, email, social media, or other electronic methods, you consent to receive communications related to your inquiry or services.
If you separately opt in to receive SMS messages, those communications are governed by our SMS Messaging Terms and Privacy Policy.
1.12 Privacy
Your use of our services is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and protect personal information, including SMS communications.
The Privacy Policy is incorporated into these Terms by reference.
1.13 Modifications to These Terms
Good Bones K9 Training reserves the right to modify these Terms and Conditions at any time.
Updates will become effective upon posting to our website unless otherwise stated.
Continued use of our website or services after updates constitutes acceptance of the revised Terms.
1.14 Contact Information
If you have questions regarding these Terms and Conditions, please contact:
Good Bones K9 Training
Website: https://www.goodbonesk9.com
Email: owner@goodbonesk9.com
Phone: (812) 302-2490
By using our website or engaging our services, you acknowledge that you have read, understood, and agree to these General Terms of Service.
Section 2 – Payment, Deposits, Pricing, Refunds & Cancellation Policy
This section outlines the financial terms governing services provided by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). By scheduling services or purchasing a training program, the client agrees to the following terms.
2.1 Pricing
Program pricing is listed on our website or provided in writing prior to enrollment.
Prices are subject to change at any time without prior notice. However, once a client has paid the required deposit and reserved a program, the quoted price for that reservation will be honored unless the client requests modifications to the agreed-upon services.
2.2 Reservation Deposits
To reserve a training program, a non-refundable deposit is required.
Current deposit amounts are:
Private Training Programs: $150
Board & Train Programs: $500
Deposits reserve a trainer's availability and prevent other clients from booking that time. Because we reserve staffing and scheduling specifically for your dog, deposits are non-refundable except where required by law.
Deposits are credited toward the total cost of your selected program.
2.3 Payment Due Dates
Unless otherwise agreed to in writing:
Private lesson programs must be paid in full no later than the first scheduled lesson.
Board & Train programs must be paid in full before or at start of training.
Additional services requested after enrollment must be paid prior to being provided.
Good Bones K9 reserves the right to delay or suspend services until payment has been received.
2.4 Accepted Payment Methods
We currently accept:
Cash
Credit Cards
Debit Cards
PayPal
Zelle
Venmo
Cash App
Additional payment methods may be added or discontinued at any time.
2.5 Payment Plans
Payment plans may be offered at the sole discretion of Good Bones K9.
If approved:
Payment schedules must be agreed upon in writing.
Missed payments may result in suspension of services.
Outstanding balances remain the responsibility of the client.
Failure to comply with an approved payment agreement may result in cancellation of future appointments.
2.6 Late Payments
Any unpaid balance that becomes overdue may result in:
Suspension of future appointments
Delay of Board & Train admission
Collection efforts
Recovery of reasonable collection costs where permitted by law
Good Bones K9 reserves the right to refuse future services for accounts with unresolved balances.
2.7 Returned Payments
Clients are responsible for any fees associated with:
Returned checks
Declined credit card transactions
Failed ACH transfers
Chargebacks
Payment disputes
Administrative fees may be assessed where permitted by law.
2.8 Chargebacks
If a payment dispute or chargeback is initiated after services have been rendered, Good Bones K9 reserves the right to:
Suspend services
Recover reasonable collection costs
Pursue legal remedies when appropriate
Clients agree to contact Good Bones K9 first to allow an opportunity to resolve billing concerns before initiating a payment dispute.
2.9 Refund Policy
Because professional dog training involves significant time, scheduling, and individualized instruction, refunds are limited.
Deposits
All deposits are non-refundable.
Private Training
Once a lesson has been completed, that lesson is considered earned.
Unused future lessons may be reviewed on a case-by-case basis at Good Bones K9's sole discretion.
Board & Train
If a client cancels a Board & Train reservation at least 21 days before the scheduled Pick-up date, any amounts paid beyond the required deposit may be refunded.
The reservation deposit remains non-refundable.
If cancellation occurs fewer than 21 days before the scheduled start date, refunds will generally not be issued unless required by law or approved by Good Bones K9.
2.10 Satisfaction Guarantee
Good Bones K9 stands behind the quality of our training services.
Where advertised, our satisfaction guarantee applies only under the specific terms published on our website or contained within the client's signed service agreement.
Nothing in this policy should be interpreted as guaranteeing specific behavioral outcomes.
2.11 Rescheduling Policy
Clients may request to reschedule appointments.
Whenever possible, we ask for at least 24 hours' notice.
Appointments canceled with less than 24 hours' notice may be treated as completed appointments and may not be eligible for rescheduling.
Repeated late cancellations may result in forfeiture of future appointments.
2.12 No-Show Policy
If a client fails to attend a scheduled appointment without prior notice:
The appointment may be forfeited.
The session may be considered completed.
No refund or replacement session is guaranteed.
Good Bones K9 may make exceptions for documented emergencies at its sole discretion.
2.13 Emergency Cancellations
We understand emergencies occur.
Clients experiencing genuine emergencies should contact us as soon as reasonably possible.
Reasonable efforts will be made to accommodate rescheduling whenever practical.
Approval of emergency exceptions remains at the discretion of Good Bones K9.
2.14 Trainer Cancellations
Occasionally appointments may need to be rescheduled because of:
Severe weather
Trainer illness
Family emergencies
Safety concerns
Vehicle issues
Circumstances beyond our reasonable control
When this occurs, Good Bones K9 will make reasonable efforts to reschedule the appointment at the earliest mutually convenient time.
2.15 Promotional Pricing
Promotional pricing, discounts, coupons, referral credits, military discounts, or special offers:
Cannot be combined unless expressly stated.
Have no cash value.
May expire without notice.
Apply only under the terms of the specific promotion.
2.16 Price Adjustments
If a client requests additional services after enrollment, pricing may be adjusted to reflect:
Additional training sessions
Extended Board & Train duration
Specialized behavioral work
Equipment purchases
Travel outside the standard service area
Any adjustments will be discussed before additional charges are incurred.
2.17 Equipment Purchases
Certain training programs may recommend or include equipment such as:
Leashes
Long lines
Place beds
Crates
Training collars
Electronic collars (when applicable)
Equipment purchased by the client remains the client's property.
Equipment included in program pricing will be identified before purchase.
2.18 Taxes
Where applicable, clients are responsible for any required sales taxes or governmental fees imposed by law.
2.19 Outstanding Balances
Certificates of completion, follow-up services, or future appointments may be withheld until outstanding balances have been paid in full.
2.20 Receipts
Receipts will be provided for payments upon request or automatically through our payment processor.
Clients are responsible for maintaining their own financial records.
2.21 Currency
All prices, payments, refunds, and financial obligations are stated and payable in United States Dollars (USD).
By scheduling services or submitting payment to Good Bones K9 Training, clients acknowledge that they have read, understood, and agree to this Payment, Deposits, Pricing, Refunds, and Cancellation Policy.
Section 3 – Dog Training Services Agreement
This Dog Training Services Agreement governs all training services provided by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). By enrolling in any training program, the client agrees to the following terms and acknowledges their responsibilities throughout the training process.
3.1 Nature of Dog Training
Dog training is an educational process involving both the dog and the owner.
Training success depends on numerous variables beyond the trainer's control, including but not limited to:
Owner consistency
Daily practice
Household environment
Family participation
Dog temperament
Breed characteristics
Age
Medical conditions
Previous learning history
Environmental distractions
Because these variables differ for every dog, results will vary.
3.2 Individualized Training
Every dog receives individualized recommendations based on:
Age
Breed
Temperament
Current skill level
Behavioral concerns
Medical considerations
Owner goals
Lifestyle
No two training plans are identical.
Training methods, lesson structure, homework, and progression may be adjusted throughout the program based upon the dog's progress.
3.3 Training Philosophy
Good Bones K9 Training strives to use humane, ethical, and effective training methods tailored to each individual dog.
Training may include combinations of:
Positive reinforcement
Reward-based learning
Marker training
Environmental management
Behavior modification
Relationship building
Structured obedience
Controlled exposure
Confidence building
Appropriate correction techniques when professionally determined to be necessary and explained to the client
Training recommendations are made in the professional judgment of the trainer with the goal of improving communication, reliability, and safety.
3.4 Owner Participation
Client participation is one of the most important factors in long-term success.
Clients agree to:
Attend scheduled lessons
Practice assigned homework
Follow trainer recommendations
Reinforce behaviors consistently
Maintain realistic expectations
Ask questions whenever clarification is needed
Failure to practice between lessons may significantly reduce training progress.
3.5 Homework Expectations
Most behavioral improvement occurs outside formal lessons.
Clients should expect to complete regular homework assignments between sessions.
Homework may include:
Daily obedience practice
Structured walks
Place training
Recall exercises
Crate training
Environmental exposure
Socialization exercises
Behavior management strategies
The amount of practice required depends on the goals of the program.
3.6 Program Recommendations
Good Bones K9 Training will recommend programs based upon our professional evaluation.
Clients may choose a different service than recommended; however, Good Bones K9 cannot guarantee the selected program will fully meet the client's goals if it differs from our professional recommendation.
Examples include:
Choosing a shorter Board & Train than recommended
Declining recommended follow-up lessons
Declining recommended training equipment
Ending services early
3.7 Equipment Recommendations
Our trainers may recommend training equipment including:
Flat collars
Martingale collars
Harnesses
Long lines
Standard leashes
Place beds
Crates
Slip leads
Treat pouches
Remote collars (when appropriate)
Clients are responsible for using equipment safely and according to trainer instruction.
Improper use of training equipment may negatively affect training results.
3.8 Behavioral Expectations
Clients understand that dogs are living animals with independent decision-making abilities.
Even well-trained dogs may occasionally:
Become distracted
Ignore commands
React unexpectedly
Regress temporarily
Experience fear periods
Display new behaviors in unfamiliar environments
Clients agree to continue reinforcing training throughout the dog's lifetime.
3.9 No Guarantee of Specific Results
Good Bones K9 Training makes no guarantee that:
A dog will become perfectly obedient.
Behavioral problems will be permanently eliminated.
Aggression will be completely resolved.
Reactivity will disappear.
Off-leash reliability will be achieved in every environment.
Training can overcome medical, neurological, or genetic limitations.
Testimonials, videos, demonstrations, and previous client success stories are examples of individual results and should not be interpreted as guarantees.
3.10 Lifetime Maintenance
Dog training is not permanent without continued reinforcement.
Clients understand that maintaining reliable behavior requires:
Continued practice
Consistency
Routine reinforcement
Appropriate management
Ongoing leadership
Behavior may decline over time if training is not maintained.
3.11 Aggressive Dogs
Clients must disclose any known history of:
Biting
Snapping
Lunging
Growling
Human aggression
Dog aggression
Resource guarding
Bite history
Dangerous behaviors
Failure to disclose known behavioral concerns may place trainers and others at unnecessary risk and may result in immediate termination of services.
Additional safety protocols may be required for aggressive dogs.
3.12 Public Training
Some training sessions may occur in public locations.
Clients understand these environments contain unpredictable distractions including:
Children
Other dogs
Wildlife
Traffic
Loud noises
Shopping centers
Parks
Sidewalks
Clients assume responsibility for safely handling their dog under trainer supervision.
3.13 Health Requirements
Clients certify that their dog is:
In reasonably good health
Free of contagious illness
Current on vaccinations as recommended by their veterinarian
Physically capable of participating in training
Clients agree to notify Good Bones K9 immediately if their dog develops:
Illness
Injury
Parasites
Contagious disease
Significant behavioral changes
3.14 Veterinary Care
If a trainer reasonably believes a dog requires veterinary attention, Good Bones K9 may recommend suspending training until cleared by a licensed veterinarian.
Emergency veterinary care decisions are addressed in Section 6 (Liability & Emergency Procedures).
3.15 Follow-Up Support
Certain training programs include follow-up support as described in the specific program purchased.
Support may include:
Phone consultations
Text messaging
Email support
Follow-up lessons
Refresher sessions
Support availability varies by program and may be modified over time.
3.16 Trainer Discretion
Good Bones K9 reserves the right to modify:
Lesson plans
Training locations
Training methods
Equipment recommendations
Program progression
when doing so is in the best interest of the dog, client, trainer, or public safety.
3.17 Ethical Standards
Good Bones K9 Training is committed to maintaining high professional standards.
Our trainers strive to:
Treat every dog humanely
Act professionally
Continue professional education
Maintain honesty and transparency
Recommend services based on the dog's best interests
Promote safe and responsible dog ownership
3.18 Client Acknowledgment
By enrolling in any training program, the client acknowledges that:
They have had the opportunity to ask questions.
They understand that dog training is a collaborative process.
They understand that results vary between dogs.
They accept responsibility for continuing training after formal sessions conclude.
They agree to follow trainer recommendations to maximize the likelihood of success.
This Dog Training Services Agreement applies to all private lessons, puppy training, obedience programs, behavior modification services, consultation services, and other training services provided by Good Bones K9 Training unless superseded by a separate written agreement.
Section 4 – Board & Train Agreement
This Board & Train Agreement applies to all Board & Train programs offered by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). By enrolling a dog in a Board & Train program, the client acknowledges and agrees to the following terms.
4.1 Program Overview
Board & Train programs are immersive training experiences in which the client's dog resides with Good Bones K9 Training or an approved trainer for the duration of the selected program.
Training is conducted daily using individualized lesson plans based upon:
Age
Breed
Temperament
Behavior concerns
Training goals
Learning progress
Safety considerations
Each dog progresses at its own pace.
4.2 Program Length
Program lengths may include, but are not limited to:
One Week Board & Train
Two Week Board & Train
Extended Programs
Customized Programs
Program recommendations are based on the trainer's professional evaluation.
Clients may request a shorter program than recommended; however, Good Bones K9 cannot guarantee the same results as the recommended program.
Additional training time may be recommended if more work is needed to achieve the client's goals.
4.3 Living Arrangements
Dogs participating in Board & Train programs may reside:
In a trainer's home
At an approved boarding facility
At another approved training location operated or authorized by Good Bones K9 Training
Dogs receive daily care including:
Feeding
Potty breaks
Exercise
Structured rest
Environmental enrichment
Socialization opportunities (when appropriate)
Individual training sessions
Sleeping arrangements may include crates, kennels, or other secure accommodations appropriate for the individual dog.
4.4 Daily Training
Training may include:
Obedience
Behavioral modification
Leash manners
Recall
Place training
Door manners
Greeting behavior
Public outings
Socialization
Confidence building
Environmental exposure
Household manners
Training schedules are adjusted daily based upon the dog's progress.
4.5 Public Training
Clients understand their dog may be trained in public environments, including:
Parks
Sidewalks
Pet-friendly retail stores
Outdoor shopping centers
Downtown areas
Trails
Parking lots
Other appropriate public locations
These environments provide valuable real-world distractions that help improve reliability.
Reasonable precautions will always be taken to protect the dog and the public.
4.6 Veterinary Care Authorization
In the event of illness, injury, or a medical emergency, Good Bones K9 Training will make reasonable efforts to contact the owner immediately.
If immediate veterinary care is necessary and the owner cannot be reached, the client authorizes Good Bones K9 Training to obtain emergency veterinary treatment deemed reasonably necessary for the dog's health and safety.
The client remains financially responsible for all veterinary expenses incurred.
4.7 Health Requirements
Before admission into a Board & Train program, dogs should:
Be in reasonably good health
Be free from contagious illness
Be free of parasites
Have current vaccinations as recommended by the client's veterinarian
Be physically capable of participating in training
Clients agree to disclose:
Current medications
Medical conditions
Allergies
Previous surgeries
Behavioral concerns
Bite history
Failure to disclose material health or behavioral information may result in termination of the program.
4.8 Food and Medications
Clients are responsible for providing:
Sufficient food for the duration of the program unless otherwise arranged
Prescription medications
Written medication instructions
Any necessary supplements
Good Bones K9 Training will make reasonable efforts to administer medications according to the owner's written instructions but cannot guarantee perfect compliance under every circumstance.
4.9 Personal Property
Clients may provide items including:
Food
Crate
Favorite toys
Bedding
Treats
Leash
Collar
Harness
Although reasonable care will be exercised, Good Bones K9 Training is not responsible for normal wear, damage, loss, or destruction of personal items caused by ordinary dog behavior.
4.10 Electronic Training Equipment
Certain Board & Train programs may include remote collar (e-collar) conditioning when appropriate for the dog's training goals.
The trainer will explain:
Purpose
Proper fitting
Safe use
Maintenance
Transition to owner handling
Clients are not required to continue using any specific equipment after training unless they choose to do so.
4.11 Daily Updates
Good Bones K9 Training strives to keep owners informed throughout the program.
Depending on trainer availability, updates may include:
Photographs
Videos
Text messages
Progress reports
Email updates
Update frequency may vary and is not guaranteed on a fixed schedule.
4.12 Owner Transfer Session
At the conclusion of the Board & Train program, the client will participate in a transfer session.
During this session, trainers will review:
Commands
Handling techniques
Equipment
Homework
Maintenance recommendations
Transition into the home
Clients acknowledge that successful transition requires continued practice after returning home.
4.13 Follow-Up Support
Many Board & Train programs include follow-up support.
Support may consist of:
Follow-up lessons
Phone consultations
Text support
Email support
Refresher sessions
The amount of support provided depends upon the specific program purchased.
4.14 Owner Responsibilities After Graduation
The client agrees to:
Continue practicing training daily.
Maintain consistency.
Use recommended equipment safely.
Follow trainer guidance.
Reinforce learned behaviors.
Dogs require lifelong reinforcement to maintain reliable performance.
4.15 Risks of Boarding
While Good Bones K9 Training exercises reasonable care, clients acknowledge that boarding dogs inherently involves certain risks, including but not limited to:
Illness
Injury
Stress
Escaped equipment
Property damage
Interaction with unfamiliar environments
Unexpected behavioral changes
Clients voluntarily assume these inherent risks.
4.16 Early Removal
If a client chooses to remove their dog before completion of the program:
No refund is guaranteed.
Previously completed training time is considered earned.
The trainer may provide recommendations for continuing training at home.
4.17 Trainer Right to Terminate
Good Bones K9 Training reserves the right to discontinue a Board & Train program if:
A dog presents an unreasonable safety risk.
Medical conditions prevent safe participation.
Necessary information was withheld.
The owner violates program agreements.
Circumstances arise that make continuation impractical or unsafe.
When practical, unused portions of the program may be discussed on a case-by-case basis.
4.18 No Guarantee of Specific Results
Board & Train programs significantly improve many dogs; however, no training program can guarantee specific behavioral outcomes.
Results depend upon numerous factors including:
Genetics
Health
Owner consistency
Environmental management
Household routines
Continued reinforcement
Clients acknowledge that maintaining their dog's training after graduation is essential for long-term success.
4.19 Client Acknowledgment
By enrolling in a Board & Train program, the client acknowledges that:
They have disclosed all known behavioral and medical information.
They understand the nature of residential training.
They authorize Good Bones K9 Training to provide daily care and training during the program.
They accept responsibility for continuing training after their dog returns home.
They understand that no trainer can guarantee permanent behavioral change without ongoing owner participation.
This Board & Train Agreement forms part of the overall Terms and Conditions of Good Bones K9 Training and applies to all current and future Board & Train services unless otherwise agreed in writing.
Section 5 – Assumption of Risk, Liability Waiver, and Indemnification Agreement
This section outlines the responsibilities and legal obligations of clients participating in services provided by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). By enrolling in any training program or utilizing our services, clients acknowledge and voluntarily accept the risks described below.
5.1 Acknowledgment of Inherent Risk
The client understands and acknowledges that working with dogs carries inherent and unpredictable risks that cannot be completely eliminated, regardless of the care exercised by Good Bones K9 Training.
These risks include, but are not limited to:
Dog bites
Scratches
Falls
Slips or trips
Property damage
Escaped dogs
Equipment failure
Dog fights
Unpredictable animal behavior
Reactions from unfamiliar people or animals
Exposure to outdoor environments
Exposure to allergens, insects, plants, wildlife, weather, and other environmental hazards
The client voluntarily assumes all inherent risks associated with participation in dog training activities.
5.2 Assumption of Responsibility for Client's Dog
The client remains the legal owner of their dog at all times.
Except in cases of proven gross negligence or willful misconduct, the client accepts full responsibility for:
Their dog's actions
Injuries caused by their dog
Property damage caused by their dog
Damage caused by equipment supplied by the client
Legal liability arising from ownership of the dog
Training does not transfer ownership or legal responsibility to Good Bones K9 Training.
5.3 Release of Liability
To the fullest extent permitted by applicable law, the client releases, waives, and forever discharges Good Bones K9 Training, its owners, employees, trainers, independent contractors, volunteers, agents, successors, and affiliates from any claims, demands, causes of action, damages, losses, liabilities, costs, or expenses arising out of or relating to:
Participation in training
Boarding services
Consultations
Public training sessions
Private lessons
Behavioral evaluations
Use of recommended training equipment
Transportation associated with training
Interactions between dogs
Interactions between clients and dogs
Injuries to persons or animals
Property damage
This release applies regardless of whether such claims arise before, during, or after participation in services, except where prohibited by law.
5.4 Indemnification
The client agrees to defend, indemnify, and hold harmless Good Bones K9 Training, its owners, employees, contractors, trainers, and agents from and against any claims, liabilities, judgments, damages, expenses, attorney fees, or losses arising from:
The client's breach of this agreement
The client's negligence
The actions of the client's dog
Failure to disclose behavioral history
Failure to disclose medical conditions
Violations of local laws
Injuries or damages caused by the client's dog
5.5 Medical and Veterinary Expenses
Clients remain solely responsible for:
Veterinary expenses
Emergency veterinary treatment
Medical expenses
Ambulance fees
Hospital expenses
Prescription medications
Rehabilitation costs
Good Bones K9 Training is not responsible for these expenses unless directly caused by proven gross negligence.
5.6 Property Damage
Clients accept financial responsibility for any damage caused by their dog to:
Homes
Businesses
Vehicles
Training facilities
Equipment
Public property
Private property
Personal belongings of trainers or other clients
5.7 Dog-to-Dog Interactions
Although Good Bones K9 Training takes reasonable precautions when allowing dogs to interact, clients acknowledge that interactions between dogs always carry inherent risk.
Clients understand that:
Dogs may react unpredictably.
Play can escalate.
Injuries can occur despite reasonable supervision.
Participation in socialization activities is voluntary.
5.8 Public Training
Training may occur in public environments including:
Parks
Retail stores
Sidewalks
Neighborhoods
Trails
Parking lots
Outdoor events
The client understands that public environments contain risks beyond the control of Good Bones K9 Training.
Clients agree to follow trainer instructions at all times during public training.
5.9 Equipment
Good Bones K9 Training may recommend or provide various training tools.
Clients acknowledge that improper use of any equipment—including collars, leashes, harnesses, long lines, crates, place beds, or remote collars—may result in injury or ineffective training.
Clients agree to follow all trainer instructions regarding proper fitting and safe use.
5.10 Transportation
When transportation of a client's dog is included within a training program, Good Bones K9 Training agrees to exercise reasonable care during transport.
Clients acknowledge that transportation carries inherent risks including:
Vehicle accidents
Road hazards
Mechanical failures
Weather conditions
Emergency situations
Reasonable precautions will be taken to protect the dog during transportation.
5.11 Limitation of Liability
To the fullest extent permitted by law, Good Bones K9 Training's total liability for any claim arising from services provided shall not exceed the total amount paid by the client for the specific training program giving rise to the claim.
Under no circumstances shall Good Bones K9 Training be liable for:
Lost income
Lost wages
Lost business opportunities
Emotional distress
Consequential damages
Incidental damages
Punitive damages
Special damages
unless required by applicable law.
5.12 Force Majeure
Good Bones K9 Training shall not be liable for delays, cancellations, or inability to perform services resulting from circumstances beyond our reasonable control, including but not limited to:
Severe weather
Natural disasters
Government actions
Public health emergencies
Utility outages
Civil disturbances
Acts of terrorism
Labor disputes
Equipment failures
Transportation interruptions
When practical, services will be rescheduled.
5.13 Insurance
Clients are encouraged to maintain appropriate homeowner's, renter's, or liability insurance covering their dog.
Certain breeds, behavioral histories, or local regulations may affect available insurance coverage.
Good Bones K9 Training makes no representations regarding insurance availability or coverage.
5.14 No Warranty
All services are provided on an "as-is" and "as-available" basis.
Good Bones K9 Training makes no warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Guaranteed behavioral outcomes
Permanent behavioral modification
Continuous website availability
5.15 Legal Compliance
Clients agree to comply with all applicable:
Federal laws
State laws
Local ordinances
Animal control regulations
Vaccination requirements
Licensing requirements
Leash laws
Clients remain solely responsible for ensuring their dog complies with applicable legal requirements.
5.16 Survival of Agreement
The liability limitations, releases, indemnification provisions, and assumption of risk contained within this section shall survive the completion, cancellation, or termination of services.
5.17 Client Acknowledgment
By purchasing services or participating in any program offered by Good Bones K9 Training, the client acknowledges that:
They have carefully read this Liability Waiver and Assumption of Risk Agreement.
They understand the legal rights they are waiving.
They voluntarily assume all inherent risks associated with dog training.
They understand that dogs are unpredictable animals and that no training environment can eliminate every risk.
They enter into this agreement voluntarily and without coercion.
This Liability Waiver and Indemnification Agreement is intended to be interpreted as broadly as permitted under applicable law and shall remain enforceable to the fullest extent permitted by law.
Section 6 – Health, Safety, Emergency Procedures, and Animal Welfare
The health, safety, and well-being of our clients, dogs, trainers, employees, contractors, and the public are fundamental priorities of Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). This section establishes the health, safety, and emergency standards that apply to all services provided by Good Bones K9 Training.
6.1 Dog Health Requirements
To participate in any Good Bones K9 Training program, each dog must:
Be in reasonably good physical health.
Be free from contagious or infectious diseases.
Be free from parasites that may pose a health risk to other dogs or humans.
Be physically capable of participating in training activities.
Have vaccinations recommended by the client's licensed veterinarian.
Clients agree to disclose any medical conditions that could affect training, including but not limited to:
Orthopedic injuries
Heart conditions
Neurological disorders
Respiratory conditions
Seizure disorders
Allergies
Recent surgeries
Pregnancy
Medication requirements
Failure to disclose material health information may result in suspension or termination of services.
6.2 Vaccination Recommendations
For the safety of all participants, Good Bones K9 Training strongly recommends that dogs remain current on vaccinations recommended by their licensed veterinarian, including, where appropriate:
Rabies
Distemper
Bordetella
Parvovirus
Adenovirus
Parainfluenza
Proof of vaccination may be requested before participation in certain programs, including Board & Train.
Nothing in these Terms replaces veterinary advice regarding vaccination schedules.
6.3 Illness During Training
Clients agree not to bring a dog to training if the dog is experiencing symptoms including:
Vomiting
Diarrhea
Persistent coughing
Fever
Contagious skin conditions
Eye infections
Open wounds
Significant lameness
Signs of contagious illness
Good Bones K9 reserves the right to postpone training if participation could endanger the health or safety of other dogs or people.
6.4 Medication Administration
When medications are required during Board & Train or boarding programs:
Clients must provide:
Original prescription containers (when applicable)
Written administration instructions
Dosage information
Feeding instructions
Emergency veterinary contact information
Good Bones K9 Training will make reasonable efforts to administer medications as instructed but does not guarantee administration at exact times.
6.5 Aggressive or Dangerous Dogs
Owners must disclose any history of:
Biting
Snapping
Lunging
Resource guarding
Human aggression
Dog aggression
Multiple bite incidents
Dangerous behaviors
Depending upon the circumstances, Good Bones K9 Training may require:
Muzzle conditioning
One-on-one sessions
Specialized behavior modification
Additional safety equipment
Referral to a veterinary behaviorist or other qualified specialist
Good Bones K9 reserves the right to refuse or discontinue services if a dog presents an unreasonable safety risk.
6.6 Safe Handling Practices
Clients agree to:
Maintain physical control of their dog unless otherwise instructed.
Use only trainer-approved equipment during sessions.
Follow trainer safety instructions.
Keep children under appropriate supervision.
Avoid allowing unauthorized individuals to interfere with training sessions.
The trainer may immediately stop any exercise considered unsafe.
6.7 Emergency Veterinary Care Authorization
If a dog experiences a medical emergency while participating in Good Bones K9 Training services, Good Bones K9 will make reasonable efforts to immediately contact the owner.
If the owner cannot be reached and emergency veterinary treatment is reasonably necessary to protect the dog's health or life, the client authorizes Good Bones K9 to obtain emergency veterinary care on the dog's behalf.
The client agrees to remain financially responsible for:
Veterinary examinations
Emergency treatment
Hospitalization
Medications
Diagnostic testing
Surgery
Transportation costs
6.8 Emergency Contact Information
Clients agree to provide:
Primary phone number
Secondary emergency contact
Primary veterinarian
Emergency veterinary hospital (if preferred)
Clients are responsible for keeping this information current throughout the training program.
6.9 Human Medical Emergencies
In the event of a medical emergency involving a client, employee, contractor, or visitor, Good Bones K9 Training may:
Provide basic first aid within the scope of available training.
Contact emergency medical services (911).
Notify emergency contacts when practical.
Clients remain responsible for their own medical expenses.
6.10 Lost or Escaped Dogs
Although Good Bones K9 Training exercises reasonable care to prevent escapes, dogs are animals and no environment is completely risk-free.
If a dog escapes while participating in training:
Good Bones K9 will make reasonable efforts to:
Recover the dog safely.
Notify the owner immediately.
Contact local animal control if appropriate.
Notify nearby veterinary clinics when appropriate.
Coordinate search efforts when practical.
6.11 Weather Policy
Training may be modified, postponed, relocated, or canceled due to:
Lightning
Tornado warnings
Extreme heat
Extreme cold
Flooding
Snow or ice
Hazardous road conditions
Air quality concerns
Whenever possible, appointments will be rescheduled.
6.12 Natural Disasters and Force Majeure
Good Bones K9 Training shall not be responsible for delays or interruptions caused by:
Natural disasters
Utility outages
Government actions
Public health emergencies
Civil unrest
Fire
Flood
Earthquake
Severe storms
Other events beyond our reasonable control
Reasonable efforts will be made to continue or reschedule services.
6.13 Facility and Environmental Safety
Good Bones K9 Training strives to maintain clean, safe, and sanitary training environments.
Clients agree to:
Clean up after their dogs.
Dispose of waste appropriately.
Follow posted safety rules.
Report hazards immediately.
6.14 Animal Welfare Commitment
Good Bones K9 Training is committed to humane treatment of every dog.
We strive to:
Minimize unnecessary stress.
Provide appropriate rest periods.
Maintain access to fresh water.
Monitor dogs for signs of illness or fatigue.
Use training methods appropriate for the individual dog.
Continuously evaluate each dog's physical and emotional well-being.
6.15 Right to Suspend Training
Good Bones K9 reserves the right to suspend or terminate training if continuation would reasonably jeopardize:
The health of the dog
Public safety
Trainer safety
Animal welfare
Facility safety
Whenever practical, recommendations for future care or alternative resources will be provided.
6.16 Reporting Incidents
Clients agree to promptly notify Good Bones K9 of:
Dog bites
Injuries
Veterinary diagnoses affecting training
Significant behavioral changes
Equipment failures
Safety concerns
Accidents occurring during or immediately after training
Incident reports may be maintained for documentation and quality assurance.
6.17 Client Acknowledgment
By participating in services provided by Good Bones K9 Training, the client acknowledges that:
They have accurately disclosed their dog's known medical and behavioral history.
They understand that dogs are living animals whose health and behavior may change unexpectedly.
They authorize Good Bones K9 to take reasonable action to protect the health and safety of the dog and others in emergency situations.
They agree to cooperate with all health and safety policies established by Good Bones K9 Training.
These Health, Safety, Emergency Procedures, and Animal Welfare provisions apply to all services offered by Good Bones K9 Training and are intended to promote a safe environment for clients, dogs, trainers, and the community.
Section 7 – SMS Messaging Terms and Conditions
These SMS Messaging Terms and Conditions ("SMS Terms") govern all text message communications sent by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). By opting in to receive SMS messages from Good Bones K9 Training, you agree to these SMS Terms in addition to our Terms and Conditions and Privacy Policy.
7.1 Program Description
Good Bones K9 Training offers SMS communications to assist clients and prospective clients with dog training services.
SMS messages may include, but are not limited to:
Responses to training inquiries
Appointment confirmations
Appointment reminders
Scheduling updates
Board & Train updates
Training recommendations
Customer support
Service follow-up
General customer care communications
SMS messages are intended to improve communication and provide timely information regarding services requested by the client.
7.2 How to Opt In
You may opt in to receive SMS messages by voluntarily providing your mobile phone number through one of our approved communication channels, including:
Our website contact form
Appointment request forms
Consultation request forms
Service agreements
Other written consent methods approved by Good Bones K9 Training
Where required, users must actively select an SMS consent checkbox before submitting their information.
Consent to receive SMS messages is not required as a condition of purchasing any products or services.
7.3 Message Frequency
Message frequency varies.
The number of messages you receive depends upon your interaction with Good Bones K9 Training, including:
Appointment scheduling
Customer support
Board & Train updates
Training progress
Follow-up communication
Requested services
Some clients may receive only a few messages while others participating in longer programs may receive more frequent updates.
7.4 Message and Data Rates
Message and data rates may apply.
Charges are determined by your wireless carrier and your individual mobile service plan.
Good Bones K9 Training is not responsible for any messaging or data charges imposed by your wireless provider.
7.5 Opt-Out Instructions
You may stop receiving SMS messages at any time.
To unsubscribe, simply reply:
STOP
After opting out, you will receive one final confirmation message confirming your request has been processed.
No additional SMS messages will be sent unless you voluntarily opt in again.
7.6 Help Instructions
If you need assistance with our SMS program, reply:
HELP
You may also contact us directly:
Good Bones K9 Training
Website:
https://www.goodbonesk9.com
Email:
owner@goodbonesk9.com
Phone:
(812) 302-2490
7.7 Supported Carriers
SMS services are supported by most major United States wireless carriers.
However, message delivery is subject to your carrier's network availability.
Carrier participation may change without notice.
7.8 Delivery Disclaimer
Message delivery is not guaranteed.
Wireless carrier delays, outages, equipment issues, filtering, or other technical problems may delay or prevent delivery.
Carriers are not liable for delayed or undelivered messages.
7.9 Privacy
Your privacy is important to us.
Please review our Privacy Policy for information regarding how we collect, use, and protect your information.
Privacy Policy:
https://www.goodbonesk9.com/privacy-policy
7.10 SMS Consent Privacy
Good Bones K9 Training respects your privacy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This commitment applies specifically to SMS consent and mobile phone numbers collected through our website or other communication channels.
7.11 Eligible Users
By opting in to SMS communications, you represent that:
You are at least 18 years old or have authorization from a parent or legal guardian.
You are the authorized user of the mobile phone number provided.
You consent to receive SMS communications from Good Bones K9 Training.
7.12 Changes to Mobile Number
If your mobile phone number changes, you agree to notify Good Bones K9 Training before the number is reassigned.
Failure to do so may result in messages being sent to the wrong recipient.
7.13 Program Availability
Good Bones K9 Training reserves the right to:
Modify the SMS program
Suspend SMS services
Discontinue SMS communications
Change message frequency
Update these SMS Terms
at any time without prior notice.
7.14 Limitation of Liability
To the fullest extent permitted by law, Good Bones K9 Training shall not be responsible for:
Delayed delivery
Failed delivery
Deleted messages
Carrier outages
Mobile device failures
Incorrect phone numbers supplied by users
Wireless service interruptions
Loss of data
Missed appointments resulting from undelivered messages
7.15 Contact Information
Questions regarding our SMS program may be directed to:
Good Bones K9 Training
Website:
https://www.goodbonesk9.com
Email:
owner@goodbonesk9.com
Phone:
(812) 302-2490
7.16 Acceptance of SMS Terms
By providing your mobile phone number and opting in to receive SMS communications, you acknowledge that you have read, understood, and agree to these SMS Messaging Terms and Conditions.
Your continued participation in our SMS program constitutes ongoing acceptance of these terms unless you opt out by replying STOP.
Twilio / CTIA Compliance Notice
Message frequency varies.
Message and data rates may apply.
Reply STOP to cancel.
Reply HELP for assistance.
Consent is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages.
SMS consent is never sold or shared with third parties or affiliates for marketing or promotional purposes.
Section 8 – Website Use, Intellectual Property, User Conduct, and Online Services
This section governs your access to and use of the Good Bones K9 Training website, online resources, digital communications, downloadable materials, online scheduling systems, customer portal (if applicable), and all other digital services provided by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us").
8.1 Acceptance of Website Terms
By accessing or using our website, you agree to comply with these Terms and Conditions.
If you do not agree with these Terms, you should discontinue use of our website immediately.
8.2 Permitted Website Use
Our website is intended solely for lawful purposes related to learning about our services, scheduling appointments, communicating with our team, and accessing resources provided by Good Bones K9 Training.
You agree to use the website responsibly and in accordance with all applicable laws.
8.3 Prohibited Activities
Users may not:
Violate any federal, state, or local laws.
Attempt unauthorized access to our website or servers.
Introduce viruses, malware, ransomware, or malicious code.
Attempt to interfere with website functionality.
Use automated bots or scraping software without permission.
Upload false or misleading information.
Impersonate another individual or organization.
Submit fraudulent inquiries.
Interfere with another user's experience.
Attempt to reverse engineer any website functionality.
Use our website to promote competing businesses or unauthorized commercial activities.
Violation of these Terms may result in termination of website access and, where appropriate, legal action.
8.4 Intellectual Property
Unless otherwise noted, all content available through Good Bones K9 Training is the exclusive property of Good Bones K9 Training or its licensors.
Protected content includes, but is not limited to:
Logos
Business name
Branding
Website design
Text
Training methods
Lesson materials
Graphics
Videos
Photographs
Digital downloads
Blog articles
Educational resources
Course materials
Marketing materials
Such content is protected by United States copyright, trademark, and other intellectual property laws.
8.5 Limited License
Good Bones K9 grants users a limited, revocable, non-exclusive license to view and use website content solely for personal, non-commercial purposes.
This license does not transfer ownership of any intellectual property.
8.6 Restrictions on Use
Without prior written permission from Good Bones K9 Training, you may not:
Copy website content.
Reproduce training materials.
Republish articles.
Record or redistribute videos.
Sell downloaded resources.
Modify educational materials.
Create derivative works.
Use our branding or logos.
Use our photographs or videos for commercial purposes.
8.7 User-Submitted Content
Users may voluntarily submit:
Reviews
Testimonials
Photographs
Videos
Comments
Questions
Feedback
By submitting such content, you grant Good Bones K9 Training a non-exclusive, royalty-free license to use, reproduce, publish, display, and distribute the content for business and marketing purposes unless otherwise agreed in writing.
You represent that you own or have permission to submit the content.
8.8 Accuracy of Information
We strive to provide accurate, current, and complete information.
However, we do not guarantee that all website content is:
Error-free
Complete
Current
Uninterrupted
Free from typographical errors
Good Bones K9 reserves the right to correct errors or update information without prior notice.
8.9 Service Availability
We make reasonable efforts to maintain website availability.
However, access may occasionally be interrupted due to:
Maintenance
Server issues
Internet outages
Software updates
Security concerns
Circumstances beyond our control
We are not liable for temporary interruptions in website availability.
8.10 Third-Party Links
Our website may contain links to third-party websites for your convenience.
Examples may include:
Social media platforms
Payment processors
Scheduling software
Educational resources
Veterinary resources
Maps
Product manufacturers
Good Bones K9 Training does not control and is not responsible for the content, privacy practices, or services offered by third-party websites.
Accessing third-party websites is at your own risk.
8.11 Online Scheduling
Our website may allow clients to request consultations or schedule appointments online.
Appointment requests submitted through the website:
Do not guarantee availability.
Are subject to trainer availability.
Are not confirmed until accepted by Good Bones K9 Training.
We reserve the right to modify appointment availability or scheduling procedures.
8.12 Digital Communications
By submitting an inquiry through our website, you consent to receive communications related to your inquiry via:
Email
Telephone
SMS (only if separately opted in)
Appointment reminders
Customer support communications
SMS communications are governed separately by our SMS Messaging Terms and Privacy Policy.
8.13 User Accounts
If user accounts or client portals become available, clients are responsible for:
Maintaining password confidentiality.
Restricting access to their account.
Promptly notifying Good Bones K9 of unauthorized access.
Keeping account information current.
Clients remain responsible for all activity occurring under their account.
8.14 Website Security
Good Bones K9 Training implements commercially reasonable security measures to protect website users.
However, no website or internet transmission is completely secure.
Users acknowledge that they provide information at their own risk.
8.15 Disclaimer of Online Information
Information published on our website is intended for educational and informational purposes only.
Website content should not be interpreted as:
Veterinary advice
Medical advice
Legal advice
Behavioral guarantees
Clients should consult appropriate professionals when necessary.
8.16 Search Engine and Advertising Disclaimer
Our website may contain promotional content, testimonials, before-and-after examples, or educational materials intended to explain our services.
Individual training outcomes vary and examples presented should not be interpreted as guarantees of future results.
8.17 Accessibility
Good Bones K9 Training strives to make our website accessible to as many users as reasonably possible.
If you encounter accessibility barriers while using our website, please contact us so we can work to improve your experience.
8.18 Governing Law
Website use shall be governed by the laws of the State of Indiana without regard to conflict of law principles.
Any disputes relating solely to website use shall be governed by the dispute resolution provisions contained within these Terms and Conditions.
8.19 Severability
If any provision within this Website Use section is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
8.20 Contact Information
Questions regarding website use may be directed to:
Good Bones K9 Training
Website: https://www.goodbonesk9.com
Email: owner@goodbonesk9.com
Phone: (812) 302-2490
By accessing or using the Good Bones K9 Training website, you acknowledge that you have read, understood, and agree to this Website Use, Intellectual Property, User Conduct, and Online Services Agreement.
Section 9 – Dispute Resolution, Governing Law, Legal Notices, and General Provisions
This section establishes the legal framework governing disputes, interpretation of these Terms and Conditions, and other general legal provisions applicable to all services provided by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us").
9.1 Good Faith Resolution
Good Bones K9 Training values positive relationships with every client and is committed to resolving concerns fairly, professionally, and efficiently.
Before initiating any legal action, both parties agree to make a good-faith effort to resolve disputes through direct communication.
Clients are encouraged to contact us promptly so concerns can be addressed before they escalate.
9.2 Notice of Dispute
If a dispute cannot be resolved informally, the client agrees to provide written notice describing:
The nature of the dispute
Relevant facts
Requested resolution
Supporting documentation, if applicable
Written notice may be submitted to:
Good Bones K9 Training
Email: owner@goodbonesk9.com
Website: https://www.goodbonesk9.com
Phone: (812) 302-2490
Good Bones K9 will make reasonable efforts to respond within thirty (30) calendar days.
9.3 Mediation
If the dispute remains unresolved after good-faith discussions, both parties agree to attempt mediation before filing litigation whenever reasonably practical.
Mediation shall:
Be conducted in Indiana.
Be facilitated by a mutually agreed-upon neutral mediator.
Be conducted in good faith by both parties.
Each party shall generally bear its own costs unless otherwise agreed.
9.4 Venue and Governing Law
These Terms and Conditions shall be governed by and interpreted under the laws of the State of Indiana, without regard to conflict of law principles.
Unless otherwise required by applicable law, any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in Marion County, Indiana, or another county where Good Bones K9 Training maintains its principal place of business.
9.5 Attorney's Fees
To the extent permitted by law, in any legal action arising from these Terms, the prevailing party may recover its reasonable attorney's fees, court costs, and litigation expenses if awarded by the court.
9.6 Limitation Period
To the extent permitted by law, any claim arising out of services provided by Good Bones K9 Training must be brought within one (1) year after the event giving rise to the claim.
Claims filed after this period may be barred unless prohibited by applicable law.
9.7 Electronic Signatures
The parties agree that electronic signatures, electronic acknowledgments, digital checkboxes, electronic agreements, emails, and other electronic records may be used in place of handwritten signatures.
Such electronic acceptance shall have the same legal force and effect as an original handwritten signature to the fullest extent permitted by applicable law.
9.8 Electronic Communications
The client consents to receive communications from Good Bones K9 Training electronically, including:
Email
Electronic invoices
Digital receipts
Appointment confirmations
Training documentation
Policy updates
Service notices
Electronic communications satisfy any legal requirement that such communications be provided in writing.
Separate consent is required for SMS communications as described in Section 7.
9.9 Assignment
Clients may not assign or transfer their rights or obligations under these Terms without prior written consent from Good Bones K9 Training.
Good Bones K9 Training may assign its rights or obligations in connection with the sale, merger, restructuring, or transfer of its business.
9.10 Severability
If any provision of these Terms is determined by a court to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
The invalid provision shall be interpreted, to the extent possible, in a manner that most closely reflects the original intent.
9.11 Waiver
Failure by Good Bones K9 Training to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights available under these Terms.
Any waiver must be in writing and signed by an authorized representative of Good Bones K9 Training.
9.12 Entire Agreement
These Terms and Conditions, together with the following documents, constitute the complete agreement between the parties:
Privacy Policy
SMS Messaging Terms
Refund Policy
Program-specific agreements
Signed service agreements
Written amendments executed by Good Bones K9 Training
These documents supersede any prior verbal or written agreements relating to the same subject matter.
9.13 No Third-Party Beneficiaries
Nothing contained within these Terms is intended to create rights in favor of any third party.
Only the client and Good Bones K9 Training possess enforceable rights under this agreement unless otherwise required by law.
9.14 Independent Contractors
Nothing contained in these Terms shall be interpreted as creating:
An employment relationship
A partnership
A joint venture
An agency relationship
between the client and Good Bones K9 Training.
9.15 Survival
The following provisions survive termination or completion of services:
Payment obligations
Liability limitations
Indemnification
Intellectual property protections
Privacy obligations
SMS provisions
Dispute resolution
Governing law
Any other provisions intended by their nature to survive termination
9.16 Policy Updates
Good Bones K9 Training reserves the right to modify these Terms and Conditions as business operations, legal requirements, or industry standards evolve.
Updated Terms will become effective upon publication on our website unless otherwise stated.
Clients are encouraged to review these Terms periodically.
9.17 Contact Information
Questions regarding these Terms and Conditions may be directed to:
Good Bones K9 Training
Website: https://www.goodbonesk9.com
Email: owner@goodbonesk9.com
Phone: (812) 302-2490
Business Hours: As posted on our website.
9.18 Client Acknowledgment
By scheduling services, purchasing a training program, signing a service agreement, submitting an online form, or otherwise engaging the services of Good Bones K9 Training, the client acknowledges that:
They have carefully read these Terms and Conditions.
They understand the rights and obligations described herein.
They have had the opportunity to ask questions before purchasing services.
They voluntarily agree to be legally bound by these Terms and all incorporated policies.
9.19 Effective Date
These Terms and Conditions become effective on the Effective Date listed at the beginning of this document and remain in effect until replaced by a newer version published by Good Bones K9 Training.
Effective Date: June 25, 2026
Last Updated: June 25, 2026
Section 10 – Miscellaneous Policies, Client Acknowledgment, and Final Provisions
This section contains the remaining legal provisions that apply to all services provided by Good Bones K9 Training ("Good Bones K9," "we," "our," or "us"). These provisions are intended to clarify expectations, preserve the integrity of our services, and protect both clients and Good Bones K9 Training.
10.1 Non-Transferability of Services
Training programs are purchased for the specific dog and client identified at enrollment.
Programs, packages, unused sessions, deposits, credits, and Board & Train reservations:
Are not transferable to another individual.
Are not transferable to another dog without prior written approval.
May not be resold or assigned.
Exceptions may be granted solely at the discretion of Good Bones K9 Training.
10.2 Business Hours
Training appointments are scheduled based upon trainer availability.
Business hours published on our website are subject to change.
Emergency responses outside normal business hours are not guaranteed.
10.3 Communications
Good Bones K9 Training may communicate with clients through:
Telephone
Email
SMS (with consent)
Client portals
Social media messaging
Video conferencing
Written correspondence
Clients are responsible for maintaining accurate contact information and promptly notifying us of any changes.
10.4 Record Keeping
Good Bones K9 Training may maintain records including:
Training notes
Appointment history
Payment records
Behavioral assessments
Progress reports
Signed agreements
Vaccination records (when provided)
Communication history
These records are maintained in accordance with our Privacy Policy and applicable law.
10.5 Right to Photograph or Record Training
With client consent, Good Bones K9 Training may photograph or record training sessions for:
Client education
Progress tracking
Internal quality assurance
Marketing purposes
Social media
Website content
Media use is governed by our Media Release Policy and Privacy Policy.
10.6 Client Conduct
To maintain a safe and professional environment, clients agree to:
Treat trainers and staff respectfully.
Refrain from abusive, threatening, discriminatory, or harassing behavior.
Follow trainer instructions during sessions.
Maintain appropriate supervision of family members attending sessions.
Avoid interfering with the training process.
Good Bones K9 reserves the right to terminate services immediately if client conduct creates an unsafe or hostile environment.
10.7 Trainer Safety
Clients agree to provide trainers with a reasonably safe working environment.
This includes:
Securing other animals not participating in training.
Removing known hazards.
Maintaining safe walking areas.
Informing trainers of any dangerous conditions before arrival.
Training may be postponed or canceled if unsafe conditions exist.
10.8 Force Majeure
Good Bones K9 Training shall not be liable for delays, interruptions, or inability to perform services resulting from events beyond our reasonable control, including but not limited to:
Natural disasters
Severe weather
Fire
Flood
Pandemic or public health emergency
Government action
Utility failures
Internet outages
Vehicle breakdowns
Labor shortages
Civil unrest
Acts of terrorism
Other unforeseen emergencies
When practical, appointments will be rescheduled.
10.9 No Professional Veterinary or Legal Advice
Information provided by Good Bones K9 Training is intended solely for dog training and behavioral education.
Nothing contained in our services, website, videos, emails, SMS messages, or educational materials constitutes:
Veterinary advice
Medical advice
Legal advice
Financial advice
Clients should consult appropriately licensed professionals when needed.
10.10 Independent Business Status
Good Bones K9 Training operates as an independent business.
Nothing contained within these Terms creates:
Employment
Partnership
Joint venture
Agency relationship
Fiduciary relationship
between Good Bones K9 Training and its clients.
10.11 Reservation of Rights
Good Bones K9 Training reserves the right to:
Modify training methods.
Update pricing.
Change program offerings.
Modify scheduling procedures.
Update policies.
Improve website functionality.
Discontinue services.
Refuse future service where appropriate.
Updates become effective upon publication unless otherwise stated.
10.12 Entire Agreement
These Terms and Conditions, together with the following documents, constitute the complete agreement between the client and Good Bones K9 Training:
Privacy Policy
SMS Messaging Terms and Conditions
Payment and Refund Policies
Signed Training Agreements
Board & Train Agreement
Program-specific agreements
Written amendments signed by Good Bones K9 Training
These documents supersede all prior oral or written agreements relating to the same subject matter.
10.13 Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
The invalid provision shall be modified only to the extent necessary to make it enforceable while preserving its original intent whenever possible.
10.14 Waiver
Failure by Good Bones K9 Training to enforce any provision of these Terms shall not constitute a waiver of future enforcement of that or any other provision.
Any waiver must be made in writing by an authorized representative of Good Bones K9 Training.
10.15 Assignment
Clients may not assign, transfer, or delegate any rights or obligations arising under these Terms without prior written consent.
Good Bones K9 Training may assign these Terms in connection with a merger, acquisition, business sale, or corporate restructuring.
10.16 Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Indiana.
Any disputes arising from these Terms or the services provided by Good Bones K9 Training shall be resolved in accordance with Section 9 of these Terms.
10.17 Accessibility
Good Bones K9 Training strives to make its website and services reasonably accessible to all users.
Individuals requiring accommodations are encouraged to contact us so reasonable efforts can be made to assist.
10.18 Contact Information
Questions regarding these Terms and Conditions, our services, or any policy referenced herein may be directed to:
Good Bones K9 Training
Website: https://www.goodbonesk9.com
Email: owner@goodbonesk9.com
Phone: (812) 302-2490
10.19 Client Acknowledgment
By scheduling services, signing a service agreement, submitting payment, enrolling in any training program, or continuing to use the services of Good Bones K9 Training, the client acknowledges and agrees that:
They have read and understand these Terms and Conditions.
They have had the opportunity to ask questions before purchasing services.
They understand the inherent risks associated with dog ownership and training.
They understand that successful training requires continued owner participation and consistency.
They agree to comply with all policies published by Good Bones K9 Training.
They understand that these Terms form a legally binding agreement between themselves and Good Bones K9 Training.
10.20 Effective Date
These Terms and Conditions are effective as of June 25, 2026, and remain in effect until replaced by a newer version published by Good Bones K9 Training.
Effective Date: June 25, 2026
Last Updated: June 25, 2026Thank you for choosing Good Bones K9 Training. We appreciate the opportunity to work with you and your dog and are committed to providing safe, ethical, professional, and results-oriented training services while maintaining transparency, integrity, and respect throughout every stage of your training journey.