Privacy Policy

Privacy Policy

Effective Date: June 25, 2026
Last Updated: June 25, 2026

Good Bones K9 Training ("Good Bones K9," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you entrust to us. We believe trust and transparency are essential to every relationship with our clients. This Privacy Policy explains what information we collect, how we use it, how we protect it, your rights regarding your information, and how we comply with applicable privacy and SMS messaging requirements.

By accessing our website, contacting us, or using our services, you acknowledge that you have read and agree to this Privacy Policy.

Information We Collect

Depending on how you interact with Good Bones K9 Training, we may collect the following information:

Personal Information

  • Full name

  • Email address

  • Mobile phone number

  • Home or mailing address (if voluntarily provided)

  • Emergency contact information (if applicable)

  • Dog information including:

    • Name

    • Breed

    • Age

    • Sex

    • Medical conditions

    • Vaccination status

    • Behavioral history

    • Training goals

  • Appointment history

  • Payment information (processed securely through third-party payment providers; we do not store complete credit card information)

Website Information

When visiting our website, we may automatically collect:

  • IP address

  • Browser type

  • Operating system

  • Device type

  • Screen resolution

  • Pages visited

  • Date and time of visits

  • Time spent on pages

  • Referring websites

  • Approximate geographic location

  • Website interaction information

How We Collect Information

Information may be collected when you:

  • Complete a website contact form

  • Request information about our services

  • Schedule an appointment

  • Contact us by phone

  • Contact us by email

  • Send us an SMS message

  • Contact us through Facebook, Instagram, Google, or other social media platforms

  • Leave a review or testimonial

  • Complete training paperwork

  • Interact with our website through cookies or analytics tools

How We Use Your Information

We may use your information to:

  • Respond to your inquiries

  • Schedule consultations

  • Schedule appointments

  • Provide dog training services

  • Process payments

  • Send appointment confirmations

  • Send appointment reminders

  • Communicate regarding your dog's progress

  • Provide customer support

  • Improve our website and services

  • Improve customer experience

  • Maintain internal business records

  • Prevent fraud

  • Comply with applicable laws and regulations

SMS Communications

If you voluntarily provide your mobile phone number and expressly consent to receive SMS messages, Good Bones K9 Training may send text messages regarding:

  • Responses to your inquiries

  • Appointment scheduling

  • Appointment reminders

  • Training updates

  • Customer support

  • Follow-up regarding requested services

  • Service-related communications

Message frequency varies based on your interaction with us.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us directly.

SMS Consent and Data Sharing

SMS consent is completely voluntary.

Consent to receive SMS messages is not a condition of purchasing any products or services.

Users provide consent by voluntarily selecting the SMS consent checkbox on our website contact form before submitting their information.

We do not send unsolicited text messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

This statement applies specifically to SMS consent collected through our website and communications.

Third-Party Service Providers

We may utilize trusted third-party companies to operate portions of our business, including providers for:

  • Website hosting

  • CRM software

  • Scheduling software

  • Payment processing

  • Email communications

  • SMS messaging

  • Marketing automation

  • Analytics

  • Customer support tools

These providers receive only the information necessary to perform services on our behalf and are contractually required to protect your information.

Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Measure website traffic

  • Analyze visitor behavior

  • Improve advertising performance

  • Enhance user experience

You may disable cookies through your browser settings; however, some portions of our website may not function properly.

Google Analytics

We may use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect information such as:

  • Device information

  • Browser type

  • Pages viewed

  • Time spent on our website

  • Approximate geographic location

  • Referral source

This information helps us improve our website and customer experience.

Advertising and Remarketing

We may use advertising technologies including Google Ads and Meta (Facebook) advertising tools to improve our marketing efforts.

These services may use cookies or pixels to display relevant advertisements to users who have previously visited our website.

These providers do not receive your SMS consent information.

Confidentiality of Training Information

Training records, behavioral assessments, progress reports, videos, and training notes are considered confidential.

We will never disclose training information without your permission except where required by law.

Testimonials and Reviews

With your permission, we may publish testimonials, reviews, photographs, or videos for educational and marketing purposes.

Personally identifying information will not be published without your consent.

Media Release

With your consent, photographs, videos, or audio recordings may be captured during training sessions.

Media may be used on:

  • Our website

  • Social media

  • Printed materials

  • Educational materials

  • Online advertising

  • Promotional materials

We will never intentionally portray clients or their dogs in an unprofessional manner.

Clients may withdraw media consent by contacting us. We will make reasonable efforts to discontinue future use where practical.

No compensation will be provided for media usage unless otherwise agreed in writing.

Data Security

We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect your information.

These safeguards include:

  • SSL encryption (HTTPS)

  • Password-protected systems

  • Limited employee access

  • Secure cloud-based service providers

  • Ongoing security practices

Although no system can guarantee absolute security, we continually work to protect your information.

Data Breach Notification

If we become aware of a data breach affecting your personal information, we will investigate promptly and notify affected individuals as required by applicable law.

Data Retention

We retain personal information only as long as reasonably necessary to:

  • Provide requested services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Information no longer required will be securely deleted or anonymized when practical.

Your Privacy Rights

You may request to:

  • Access your information

  • Correct inaccurate information

  • Update your information

  • Request deletion of your information (where permitted by law)

  • Withdraw consent for future communications

To exercise these rights, please contact us.

Do Not Track

Our website does not currently respond to browser "Do Not Track" signals.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that information has been collected from a child without appropriate consent, we will promptly delete it.

California and Other State Privacy Rights

Residents of certain states, including California, Colorado, Connecticut, Utah, and Virginia, may have additional rights regarding their personal information as provided under applicable law.

To exercise any applicable privacy rights, please contact us using the information below.

Compliance with Laws

We may disclose personal information when required by law, court order, subpoena, or other legal process, or when necessary to protect the rights, property, or safety of Good Bones K9 Training, our clients, or others.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any revisions will be posted on this page with a revised "Last Updated" date.

Continued use of our website or services after updates constitutes acceptance of the revised Privacy Policy.

Contact Information

Good Bones K9 Training

Website: https://www.goodbonesk9.com

Email: owner@goodbonesk9.com

Phone: (812) 302-2490

If you have questions regarding this Privacy Policy, your personal information, or our SMS communications, please contact us using the information above.

Thank you for choosing Good Bones K9 Training. We appreciate the trust you place in us and are committed to protecting your privacy while providing professional, ethical, and transparent dog training services.